Terms & Conditions

Introduction

Welcome to www.proaje.com (“Website”).

By accessing, browsing, or purchasing from this Website, you agree to these Terms & Conditions (“Terms”), together with our Privacy Policy, Refunds & Returns Policy, and any other policies referenced herein (collectively, the “Agreement”).

If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

Eligibility & Use

• You must be at least 18 years old to use this Website or make a purchase.
• Users under 18 must use the site under parental or legal guardian supervision.
• You agree to use the Website lawfully and in compliance with Malaysian laws.

Orders & Payment

• Orders are subject to acceptance and product availability.
• We may refuse or cancel orders at our discretion, including due to pricing errors, stock issues, or suspected fraud.
• Payment must be completed successfully before an order is processed or shipped.
• Prices are in MYR unless stated otherwise and may include/exclude SST.

Intellectual Property

All content on this Website—including text, images, logos, graphics, videos, and trademarks—is owned or licensed by HHRM Technology and Trading Sdn Bhd.

Unauthorized use is prohibited and may result in civil or criminal liability.

User-Generated Content

• Reviews, comments, or feedback may be used for marketing or promotional purposes without compensation.
• Submitted content must not infringe third-party rights or contain unlawful or misleading material.
• We reserve the right to remove any content at our discretion.

Third-Party Links

The Website may contain links to third-party websites. We do not control or endorse them and are not responsible for their content or practices.

Limitation of Liability

To the fullest extent permitted under Malaysian law:

• We are not liable for indirect, incidental, or consequential damages from use of the Website or products.
• Total liability shall not exceed the amount paid for the relevant product.

Indemnity

You agree to indemnify HHRM Technology and Trading Sdn Bhd against claims, damages, losses, or expenses arising from:

• Breach of these Terms
• Misuse of the Website
• Violation of any law or third-party rights

Governing Law

These Terms are governed by Malaysian law. Disputes fall under the exclusive jurisdiction of Malaysian courts.

Patch Test & Allergy Notice

• Customers must review the ingredient list before use.
• Conduct a patch test before full application.
• HHRM Technology and Trading Sdn Bhd is not liable for allergic reactions or misuse.

Promotions, Giveaways & Campaigns

• All promotions, giveaways, or contests are subject to campaign-specific terms.
• Prizes are non-transferable, non-exchangeable, and non-redeemable for cash, unless stated.
• Participants may be disqualified for fraudulent or abusive behavior.
• Our decisions are final.

Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, courier disruptions, or technical failures.

Severability & Entire Agreement

If any provision is invalid or unenforceable, remaining provisions remain in full force.

This document constitutes the entire agreement between you and HHRM Technology and Trading Sdn Bhd regarding the use of this Website and supersedes all prior agreements.